Skip to content

How an “Accident” Led to a New Career: Jonathan’s Story

Jonathan became familiar with Goodwill when he applied for an entry-level IT role after being laid off from his decade-long career in fraud management. While he did not get a job offer, he ended up enrolling in an IT career pathway program that Goodwill offers.

“I had taken an assessment as part of the application process, but I ended up in the IT class by pure accident,” Jonathan said. “It was perfect, because I was exploring new training and development opportunities.”

After eight weeks of classes, Jonathan graduated from the class with a CompTIA A+ certification and found employment at OLCL as a Service Operations Center Analyst.

“I like the role a lot,” Jonathan said. “There is a lot to learn, because I didn’t come from this type of environment. I didn’t go to school for any of this. Learning computer language is daily education.”

He continued, “I would definitely recommend Goodwill’s classes to others. There is a lot of emerging technology, and it’s going to take over a lot of the world’s entry-level roles. Learning the fundamentals of IT – especially if you don’t have an IT background – can give you a competitive advantage. It’s a great foundational model for anyone to follow. For anyone starting or shifting their career, the process is incredibly beneficial.”



Sign Up for Updates

From job training to success stories to organization updates, subscribe to our newsletters to keep up to date on all things Goodwill Columbus.

Notifications
Interests