how to use this site

We recognize the importance of providing a Web site that is accessible to everyone, including people with disabilities. We seek to be not only compliant with government regulations in accessibility, but also to follow best practices as put forth by Web Accessibility in Mind (WebAIM). This means we make every effort to ensure that our Web site is easy for everyone to use.

We have used multiple means to test our site for compliance and for ease of use including Web accessibility evaluation tools and testers with varying degrees of disabilities. However, it is always possible that we missed something that makes it difficult for you to use our site. Please contact us if you are experiencing any problems using our Web site.

Enhanced vs. Standard Version

You may browse the Goodwill site using the Standard or the Enhanced version. While the Enhanced version displays our Web site in a clean, visually appealing manner, some visitors may have difficulty seeing or using these pages. For those visitors, we offer our standard version which presents a more accessible, text-driven presentation. If you are having difficulty viewing our Web site, please try our Standard version. You may return to the Enhanced version at any time by clicking the link on the bottom of any page.

Access Keys

Access keys are keyboard shortcuts that replace the need to use your mouse for navigation. On Windows, you will press ALT + the access key; on Mac, you will press CONTROL + the access key. In Internet Explorer, you may then have to press Enter to activate the link.

Access keys used throughout our site:

0 - Go to How to use this Site
1 - Go to Home page
2 - Go to Content (skip navigation)
3 - Go to Search box
4 - Go to Contact Us form
5 - Go to Navigation

There are additional access keys used on our forms.

Headings and Navigation

HTML heading tags are used to convey document structure. H1 tags are used for main titles, H2 tags for subtitles, etc.

Navigation menus are marked up as HTML lists. This ensures that the number of links in the list is read out at the start and it can be skipped easily.

Images

Content images used in this site include descriptive alt attributes.

Colors and Text

We have checked the site's font and background color combinations against the various color blindness conditions and ensured that all information is still clear. If you are having difficulty reading our site, you can override our site colors by importing your own stylesheet.

You may change the text size to your preference through your browser. Select View → Text Size, and then your preferred size. You may also override the site's text settings by importing your own stylesheet.

Importing Stylesheets

Stylesheets describe how Web pages are presented on screens, in print, or even how they are pronounced with screen readers.

You may import your own stylesheet into our Web site:

Internet Explorer users
Select Tools → Internet options → Accessibility. Next click on any or all of three checkboxes to ignore colors, font styles or font sizes. In the same window you can change the stylesheet by clicking the checkbox that says Format document using my stylesheet then browse to your preferred stylesheet and click OK.

Firefox and Mozilla users
Firefox and Mozilla browsers do not have the option for you to use your own stylesheets. Click on Tools → Options → Content tab, and select your own color and font preferences.

Netscape users
At this time Netscape does not have the option for you to use your own stylesheets. Select Edit → Preferences → Appearance. You will then be given the choice to specify your own colors and fonts.

Opera users
Select File → Preferences. Click on the Page style heading on the left-hand menu. Click the dropdown box next to Default Mode, and choose User Mode from the list. Select Choose under the My Stylesheet heading. Browse to the stylesheet you wish to open, double click on it to return to the Preferences window. Click OK to return to Opera.

Forms

All forms follow a logical Tab sequence. Labels are associated with fields using HTML label tags. Additionally, access keys are available on many form fields. The access key is indicated by the underline in the field label. For example you may see:

Pressing ALT+E/CTRL+E will take you to the email address box.

Search

A site search is available on all pages. The access key ALT+3/CTRL+3 will take you to the search box.

Your Browser

Your browser may have additional accessibility features. Please review their documentation.

Internet Explorer
Choose: Help → Contents → Accessibility

Firefox
http://www.mozilla.org/projects/ui/accessibility

Netscape Navigator
http://help.netscape.com/netscape7/shortcuts.html